Pharmacy & Medication Refills
Sun - Thurs: 8:00a.m. - 5:00p.m. ED: 24/7
Call us: 012 808 0940 ED: 012 808 4444
The Pharmacy services, consistent with the values of DSFH and KAUST Health, place a priority on patients and family, teamwork and continuous improvement.
Saturday - Thursday: 8 am - 5 pm
Advice on the safe use and storage of medicines
Your pharmacist is able to give you advice on the safe use of your medicines. This includes information on dosage, route of administration and possible side effects. If you are taking other medicines the pharmacist will check to ensure that there are no harmful drug interactions with your newly prescribed medication. It is important to tell your physician and your pharmacist if you are taking any medicines that you have bought over the counter, or that have been prescribed by another physician outside of KAUST Health. Don’t forget to include herbal medicines/remedies as many of these can have serious interactions with some prescribed medicines.
Disposal of unused medicine
DSFH participates in Smart Medication Disposal to help patients safely dispose of unused and expired medicines that may be dangerous to others and to the environment. To use this service, put your unwanted medicines in a sealable bag and place them in the blue medication disposal box located in the KAUST Health pharmacy.
In addition, pharmacists at KAUST Health also offer the following:
Some refills of long-term medications can be requested via email. Our prescription refill-by-email service is provided for the convenience of our patients and is only used within established safety guidelines. Sometimes your medications will need to be reviewed or there may be questions from the Doctor about your prescription, if so, we will ask you to make an appointment with the physician.
To request a refill of a long-term medication, please email KHrefill@fakeeh.care with all of the following information:
Please note, this service is only for regular medications that have previously been prescribed by your doctor at KAUST Health. For any new medications, you need to make an appointment to see your doctor. Please make sure you take your medical report/medication prescription or the actual medication box/container with you to the appointment.
Please send your request at least 1-week before your medication runs out. Your medication request will be processed and ready for pick up from Pharmacy after 3 working days.
Chronic prescription should not be more than 9 months and member’s medical condition is stable on the current medications
Medication refill is done according to the last medical prescription from the treating doctor.
Injections cannot be renewed via this platform (except for Diabetes)
Non listed chronic medication and other prescribed medication either from phone consultations or from doctor visits may be delivered to your doorsteps too by following the below steps: