Booking and Canceling Appointments at KAUST Health

Booking an appointment:

• Online via the Patient Portal
• By phone: call 940 or 012 808 0940 (Available 8 a.m. - 5 p.m. Sunday to Thursday)
• In-person with any receptionist in the clinic

Canceling an appointment:

If you are unable to attend a scheduled appointment, please cancel as soon as possible. This allows other patients the opportunity to use the appointment slot. 

It is your responsibility to remember your appointment time. A deduction of 100 SR will be charged directly through KAUST payroll if you have missed your appointment time or if you arrive late.

There are 4 ways to cancel:

• Online via the Patient Portal
• By phone: call 940 or 012 808 0940 (Available 8 a.m. - 5 p.m. Sunday to Thursday)
• In-person with any receptionist in the clinic
• By email: khcancel@fakeeh.care
  

KAUST Health is offering a same-day, walk-in family medicine clinic.

Walk-in clinic hours:

Sunday - Thursday

• Morning session: 08:30 a.m. - 11:30 a.m. (except Wednesday’s which begin at 09:00 a.m.)
• Afternoon session: 13:00 p.m. - 16:15 p.m.

Getting to the clinic:

We are located in the heart of the community, between the fire station and petrol station and directly across the street from Tamimi Supermarket. KAUST Health has ample parking for cars, motorbikes, and bicycles. Additionally, several on-campus buses stop by KAUST Health.

You can book or cancel an appointment online, by phone, or in-person. Please have your KAUST Health file number ready when making a booking or cancelation.