Insurance Information

Bupa health insurance delegate, located at KAUST Health

A Bupa staff member is located at KAUST Health to support your insurance and claim needs. The Bupa health insurance office is provided by KAUST HR and is intended for KAUST employees and their families.

 Contact the Health Insurance Office:

• Email: kaust.health@bupa.com.sa
• Office:  012-808-4061
• Mobile: 054-460-5495

 Visit the Health Insurance Office:

• Monday & Wednesday 11:00 – 5:00 pm

 Access Bupa Customer Service:

• 24-hour phone: 800-244-0307
• Email: customer.care@bupa.com.sa
• Website: www.bupa.com.sa

KAUST Benefits Office: For further assistance from the KAUST Benefits team, contact:

• Email: benefits@kaust.edu.sa or HRhelpdesk@kaust.edu.sa
• For KAUST employees, please visit the Compensation and Benefits page for more information.
• For University Students: gradopsinsurance@kaust.edu.sa

Download the BUPA mobile application available on the Apple Store and on Google Play Store for easy access to your health insurance services online.