Sun-Thurs: 8:00a.m.-5:00p.m. Emergency: 24/7

Call us: 012 808 0940   Emergency: 012 808 4444

Welcome to Patient Relations


PR Web


We’re here to help with:

  • Education about our services and programs
  • Concerns or complaints about your care
  • Inquiries, questions and guidance

All of your feedback for our staff, physicians, and services help us with our goal of constant improvement.


Contact Patient Relations at KAUST Health


Records and results requests

Most of your records and lab results are available through our PATIENT PORTAL where you can also:

  • Book or cancel appointments
  • View upcoming appointments
  • Manage your patient experience

If you are not able to find the records you need there or need x-ray or CT images, please complete this records release form.


Your Team

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Rania Zedan

Patient Experience Specialist      

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William Powell

Patient Relations Coordinator

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Pradeepa Selvaraju

Patient Relations Officer           

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Meritxell Vendrell

Patient Relations Officer