Welcome to Patient Relations

We’re here to help with:

• Education about our services and programs
• Concerns or complaints about your care
• Inquiries, questions and guidance

All of your feedback for our staff, physicians, and services help us with our goal of constant improvement.

Contact Patient Relations at KAUST Health

• Sunday - Thursday 8 a.m. to 5 p.m.
• Email: Patient-Relations@kaust.edu.sa
• Phone: 012-808-4119

Records and results requests

Most of your records and lab results are available through our PATIENT PORTAL where you can also:

• Book or cancel appointments
• View upcoming appointments
• Manage your patient experience

If you are not able to find the records you need there or need x-ray or CT images, please complete this records release form.