IMC is the provider of healthcare services at KAUST Health, and as such, we maintain close connections with the various IMC services and locations in Jeddah. Below is an outline of the various connected services which aim to provide a seamless experience between KAUST Health and IMC in Jeddah. 

Patient Liaison Assistance while you’re at IMC/The First Clinic 

The KAUST Patient Liaison is dedicated to assisting with KAUST-affiliated patients at IMC hospital or The First Clinic.

The Patient Liaison team will help you with: 

• General inquiries 
• Registration assistance 
• Directions to services within the hospital
• Insurance follow-up while in the hospital 
• Coordinating between IMC/First Clinic and KAUST Health 
• Seeking solutions to problems, concerns, or outstanding matters 

Patient Liaison office at IMC:

• Outpatient department section 2, ground floor
• Hours: 9:00 AM to 9:00 PM (Sun-Thurs)
• Contact: 0515315943

Patient Liaison Office at The First Clinic: 

• First Floor reception area
• Hours: 10:00 AM to 7:00 PM (Sun-Thurs)
• Contact: 0558147009