Sun-Thurs: 8:00a.m.-5:00p.m. Emergency: 24/7
Call us: 012 808 0940 Emergency: 012 808 4444
Email us: Patient-Relations@KAUST.edu.sa
22 February, 2018
UPDATE March 6, 2018: This phase of Patient Portal maintenance is now complete. The Patient Portal has moved to a new SMS provider - one that works with many big companies in the Kingdom. The service enhancement has improved the reliability of the SMS messages for one-time passwords, appointment confirmations, reminders and cancellations.
The H-Connect Patient Portal is currently experiencing unscheduled maintenance.
You can also cancel KAUST Health appointments by emailing khcancel@fakeeh.care
If you are trying to access your patient files or make use of any of the other Patient Portal functionality, please either wait until the maintenance is complete or contact our Patient Relations team for further assistance.
Please note that our SMS text messaging services are also affected by this maintenance.
We will update here once the tool is back online. Please check back again soon.