​The Pharmacy services, consistent with the values of DSFH and KAUST Health, places a priority on patients and family, teamwork and continuous improvement. All pharmacy services activities proceed under the supervision of the Pharmacy and Therapeutics Committee. The Pharmacy Mission is to promote the health and wellness of the KAUST community by providing high quality, integrated, preventive and curative ambulatory healthcare services through best practice and facilitating a higher level of care through strategic partnerships.

Please bring your medical card with you when you come to collect your medication. If you do not have this please bring another form of identification such as your insurance card or KAUST ID. In addition to dispensing prescription medicines our pharmacists are able to provide the following services:

Advice on the safe use and storage of medicines

Your pharmacist is able to give you advice on the safe use of your medicines.  This includes information on dosage, route of administration and possible side effects.  If you are taking other medicines the pharmacist will check to ensure that there are no harmful drug interactions with your newly prescribed medication.  It is important to tell your physician and your pharmacist if you are taking any medicines that you have bought over the counter, or that have been prescribed by another physician outside of KAUST Health.  Don’t forget to include herbal medicines/remedies as many of these can have serious interactions with some prescribed medicines.

Disposal of unused medicines

DSFH has lunched “Smart Medication Disposal” to help patients safely dispose of unused and expired medicines that may be dangerous to others and to the environment.  To use this service please put your unwanted medicines a yellow medicine disposal bag which you can collect from the KAUST Health pharmacy.  Hand this back to pharmacy who will take care of sending all disposal bags to Jeddah, where in turn they send it to a special company for proper treatment.

Medication refill

If you have been seen by a family physician at KAUST Health and are up-to-date with your ‘medication check up’, you can now request your long term medication by sending an email to:

Please include: 

  •         Your full name
  •         KAUST Health medical record number
  •         KAUST ID
  •         Phone number
  •         The name of your needed long term medications
The staff will check your request and get back to you by email or ask you to come in if there is any reason that they cannot give you a refill.  If there are no problems then you medicines should be available to pick up from pharmacy in 3 working days. 

For further information please click here (add link to medication refill leaflet)

KAUST Outpatient Pharmacy
Location: KAUST Health Clinic

Hours of Operation:  Saturday – Thursday 8am - 5pm (Monday from 8am-8pm)

Contact: 012 8084172 / 012 8084171

ER Pharmacy

Location: Emergency Room to help in the dispensing of medications during the closed hours of main pharmacy.

Hours of operation: Saturday - Friday (24 hours)

Contact: 012 8084444