May 21 COVID-19 Advisory

May 21 COVID-19 Advisory

Posted on May 21, 2020

KAUST cases

The number of positive cases identified on campus remains at 16. We keep in touch with and monitor all our previous discharged cases and we wish them well.

Facilities and services operating hours during Eid al-Fitr

Eid al-Fitr is expected to commence May 24. During the Eid week, Community Life facilities and services will operate on a slightly amended schedule. 

Please take a moment to review the facilities and services page for accurate and updated information. 

Paid housekeeping services resume

Facilities Management is pleased to announce that paid housekeeping services will resume effective Sunday, May 24. Bookings can be made through 012 808 5052. 
Housekeepers will be available seven days a week from 7:00 a.m. to 6:00 p.m. 
(last appointment at 5:00 p.m.) 
As we expect high demand for this service, and to be fair to all residents, we will limit the service to one booking per household, every two weeks and to two housekeepers for one hour until further notice. 
In order to ensure the safety of both the community and housekeepers, additional measures and restrictions have been put in place.

Vulnerable community members—HR update

People who are part of the vulnerable age group—including those with underlying medical conditions, age 65 and over (previously 55 and over) and pregnant and nursing mothers—are encouraged to continue self-isolation.
Contact us at if you have questions about remote working during this time.

Once again, we’d like to thank you for your cooperation and ongoing adherence to directives. These have been designed to keep you safe and to help manage the crisis.

KAUST COVID-19 Crisis Center (KC3)

Can I use a Tamimi cart to carry my groceries home?

Tamimi carts or trolleys must be returned to the front of the store after use. This helps the volunteers sanitize them faster and ensures there are enough trolleys for everyone. Remember that you can always ask for home delivery.

Staying informed

  • Stay informed about COVID-19 and the University’s directives here
  • Contact our dedicated helpline or call 012 808 0950 Sunday to Thursday, 7:00 a.m. to 7:00 p.m.
  • Review changes to operating hours for facilities, services and programs
Virtual Community Hub—things to do
Take part in community challenges, find helpful resources and stay in touch with your family and friends...virtually.   
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Need to talk? You've got options
The wellness and emotional support teams from across KAUST have come together to arrange support during these uncertain times. 
Read more

May 21 COVID-19 Advisory