The team in ER is made up of a consultant physician and a full nursing team, supported by a receptionist. There is a full team in place 24-hours a day. Our consultants are all highly qualified, and they work 12 hour shifts, changing over at 8am and 8pm.
In 2017 until the end of September 2017 we have had 5,358 visits to our ER. Our on-campus ambulances responded 250 times to 911 calls during the same period. Our ER is equipped to handle a range of needs from relatively minor cuts and bruises through to all sorts of major emergencies, including providing advanced life support.
What happens when you need to be transferred to Jeddah by ambulance?
The vast majority of our emergency patients do not need to leave KAUST to get the medical care they need. In the first 9 months of 2017 we transferred 157 patients to a hospital in Jeddah by ambulance. There were 57 pregnancy transfers, mainly for delivery, and from the total patients transferred almost all had further treatment, had diagnostic tests like MRI scans that are not available at KAUST Health, or were admitted to hospital.
There were just 21 of the 157 that were discharged from the ER with no further treatment. Whilst this is frustrating for those 21 community members, we take a careful approach to transfers, and we would prefer to have somebody moving towards the hospital if we are concerned that their condition may worsen.
What are the ambulances like?
KAUST Health's continuous investment program helps us provide the latest health technology for our patients. This applies all of our medical instruments, including our ambulances.
All our ambulances are built to very high standard to provide both safety and comfort to those on board. They include onboard oxygen and suction, comprehensive air conditioning, power handling for all of the specialist monitoring and resuscitation equipment that is needed for transferring patients. The accommodations on board also include a safe and adaptable space for an EMT, a paramedic, a patient, and a patient’s friend or relative.
We recently received a new ambulance, bringing us to 3 KAUST-owned ambulances. The new vehicle was custom made in the US to our specifications, working with specialist local partners in Riyadh. It is suitable for use on campus and also for longer trips to Jeddah.
More information about the ER