Medication Refill

Medication refill by email

Some patients are able to request refills of long-term medications by email. Our prescription refill-by-email service is provided for the convenience of patients and is only used within established safety guidelines. If there is any question about your prescription, we will ask you to make an appointment with the referring physician. 

To request a refill of a long-term medication, please email with all of the following information:

  • Full name
  • Medical Record Number
  • KAUST ID number
  • Phone number
  • Name of requested medication
  • Prescribed dose and frequency

Please send your request at least 1-week before your medication runs out. We will get back to you with an update within 3 working days.